GENESIS HONEY CO PTY LTD — GOVERNING LAW: NEW SOUTH WALES, AUSTRALIA

Effective Date: 21 March 2025  |  Last Updated: 1 June 2025

These Terms and Conditions (‘Terms’) govern your use of genesishoney.co and your purchase of products from Genesis Honey Co Pty Ltd (ACN 685 563 106), registered in New South Wales, Australia (‘Genesis Honey Co’, ‘we’, ‘us’, ‘our’). By accessing our website or placing an order, you agree to be bound by these Terms.

Wholesale supply and B2B trade is managed separately by our related entity Genesis Honey Co Limited (NZ Company No. 9207961). Wholesale customers should refer to the terms provided by that entity.

  1. Our Products

All products are subject to availability. Genesis Honey Co™ Mānuka honey is produced in New Zealand, certified to MPI standards, and independently laboratory tested to verify MGO ratings as stated. Lab test certificates are available upon request.

Product images are for illustrative purposes. The actual product may vary slightly in label or packaging presentation between batches.

  1. Trademark

Genesis Honey Co™ is a registered trademark in both Australia and New Zealand. All brand assets including the name, logo, and associated marks are the intellectual property of Genesis Honey Co and its related entities. Unauthorised use of the trademark is prohibited.

  1. Pricing

All prices displayed on genesishoney.co are in Australian Dollars (AUD) inclusive of GST where applicable. We reserve the right to change prices at any time. The price applicable to your order is confirmed at the time you place it.

  1. Orders & Payment

By placing an order, you make an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment is processed securely at the time of order via our payment gateway. We accept Visa, Mastercard, American Express, PayPal, and other methods displayed at checkout.

  1. Delivery

Delivery terms are set out in our Shipping Policy, which forms part of these Terms. Delivery times are estimates and cannot be guaranteed. Risk passes to you upon delivery.

  1. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy and the Australian Consumer Law. Both form part of these Terms and cannot be excluded.

  1. Health Disclaimers

Information on this website relating to the properties of Mānuka honey is for educational purposes only and does not constitute medical advice. Mānuka honey is a food product, not a registered therapeutic good. If you have a medical condition or are taking medication, consult a qualified healthcare professional before use.

  1. Intellectual Property

All content on this website — including text, images, logos, and branding — is owned by Genesis Honey Co or its licensors. You may not reproduce, distribute, or commercially use any content without prior written permission.

  1. Limitation of Liability

To the maximum extent permitted by law, Genesis Honey Co Pty Ltd’s liability is limited to the price paid for the relevant product. Nothing in these Terms limits your rights under the Australian Consumer Law.

  1. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes are subject to the exclusive jurisdiction of NSW courts.

  1. Company Details

Australian entity: Genesis Honey Co Pty Ltd

ACN: 685 563 106

Registered state: New South Wales, Australia

Date of registration: 21 March 2025

New Zealand entity: Genesis Honey Co Limited

NZ Company No.: 9207961

NZBN: 9429052031038

Consumer contact: hello@genesishoney.co

Website: genesishoney.co

Genesis Honey Co™ — Registered Trademark, Australia & New Zealand  |  Product of New Zealand  |  Fulfilled from Sydney, Australia